FAQ - Sole Toscana

Frequently Asked Questions

Frequently Asked Questions

All of our products are made in Italy and use natural ingredients from our organic farm. No parabens, no silicones, no SLS or synthetic chemicals of any sort. Non-GMO, certified organic to EU standards (by Natrue), and vegan.

Since we use the best natural ingredients directly from our farm, a little really goes a long way. Typically with normal usage the products in our 4-Step last from 2-3 months.

The order of products and amounts can vary a little depending on your on skin’s needs. But, our founder's 4-step routine that she does everyday may help: 

 

"I use the products both day and night and add a separate SPF for the day time. As we hand-harvest our own plants we get to select only the best ones for our products. So a little goes a long way. 

 

First, I cleanse with the Rosewater Wellspring Cleanser (if I wore more make-up that day then I'll do a double cleanse with it). The cleanser also has a toner mixed in so I then go directly to treating my skin.

  

Next, I apply 1/2 of a pump of our Neroli Radiance Serum.  This amount covers my face and neck area. I apply the serum first because it gives my skin the most contact with the serum to do its magic.

 

Then I apply 1/4 pump of the Espresso Bright Eyes Cream which covers both my eyes. I make sure to cover both of my entire eye areas from the under eyes, to the sides, to the eyelids.  

 

Last, I apply a 2 finger dab of the Calendula & Rosehip Moisturizer. The moisturizer helps seal in everything plus it helps form a barrier to pollutants."

We’re a 100% cruelty free business. We never test on animals or allow our products to be tested on animals.

Our products are 100% gluten free. We do use naturally derived gluten-free Xanthan Gum, which comes from wheat but is not a protein. Our gluten sensitive customers love our skincare.

All our products contain only natural ingredients are free of synthetic fragrances, and hence are technically fragrance free. But the natural ingredients in our products like calendula and bergamot do give our products a subtle natural scent.

 

Most of our customers absolutely love the delicate natural smell of our products.

We do not use AHA or BHA in our products.

We use naturally-derived preservatives in small amounts to keep the freshness of our products. These ingredients are derived from berries of the mountain ash tree, tomatoes, and sea salt.

Everything in all our bottles and packaging is 100% recyclable and uses recycled inputs (even our shipping boxes). So, whenever a customer is finished enjoying a bottle of Sole Toscana, the person can simply pop it into the recycle bin. All bottles, all packaging, the entire box with shipping materials and all can be recycled.

 

We are always looking for new options that our customers love and which are the best choice to show our love to Mother Earth.

Orders arrive to most U.S. locations in 1-3 business days via USPS Priority Mail. Periodically shipping issues/delays occur, which Sole Toscana makes 100% right with the customer. 

Orders over $50 will have free shipping. Orders under $50 will be charged a flat rate of $5.95.

We ship to all addresses within the United States. 

Our products are all made in Italy where we ship in small batches to our temperature controlled warehouse in Boise, ID (United States). From there our products arrive to most U.S. locations within 1-3 business days of ordering.

We offer a 100% satisfaction guarantee on all orders. Not satisfied? We will refund your order.
For any issues with orders or product we simply refund the purchase or send the necessary item(s). No need to return our products as they cannot be reused.